RFC 3351 (rfc3351) - Page 3 of 17
User Requirements for the Session Initiation Protocol (SIP) in Support of Deaf, Hard of Hearing and Speech-impaired Individuals
Alternative Format: Original Text Document
RFC 3351 SIP for Deaf, Hard of Hearing and Speech Impaired August 2002 The terms Abilities and Preferences apply to both caller and call-recipient. Relay Service: A third-party or intermediary that enables communications between deaf, hard of hearing and speech-impaired people, and people without hearing or speech-impairment. Relay Services form a subset of the activities of Transcoding Services (see definition). Transcoding Services: A human or automated third party acting as an intermediary in any session between two other User Agents (being a User Agent itself), and transcoding one stream into another (e.g., voice to text or vice versa). Textphone: Sometimes called a TTY (teletypewriter), TDD (telecommunications device for the deaf) or a minicom, a textphone enables a deaf, hard of hearing or speech-impaired person to place a call to a telephone or another textphone. Some textphones use the V.18[3] protocol as a standard for communication with other textphone communication protocols world-wide. User: A deaf, hard of hearing or speech-impaired individual. A user is otherwise referred to as a person or individual, and users are referred to as people. Note: For the purposes of this document, a deaf, hard of hearing, or speech-impaired person is an individual who chooses to use SIP because it can minimize or eliminate constraints in using common communication devices. As SIP promises a total communication solution for any kind of person, regardless of ability and preference, there is no attempt to specifically define deaf, hard of hearing or speech-impaired in this document. 2. Introduction The background for this document is the recent development of SIP[2] and SIP-based communications, and a growing awareness of deaf, hard of hearing and speech-impaired issues in the technical community. The SIP capacity to simplify setting up, managing and tearing down communication sessions between all kinds of User Agents has specific implications for deaf, hard of hearing and speech-impaired individuals. Charlton, et al. Informational



