Complete withdrawal guide: timelines, KYC, methods, and what to do if there is a delay.
Complete KYC before your first withdrawal
Submit your National ID (NID) and address proof through your casino account. Do this immediately after registration, not when you need to withdraw. KYC takes 1โ24 hours.
Check your bonus status
If you have an active bonus, complete wagering or forfeit it before withdrawing. Active bonuses block withdrawals at most casinos.
Request withdrawal from the cashier
Go to Cashier โ Withdrawal. Select BKash or Nagad. Enter your registered mobile number.
Wait for casino processing
Most casinos process within 24 hours. Large withdrawals may require additional review.
Receive funds via BKash or Nagad
Funds typically arrive 24โ72 hours after submission. Contact live chat with your withdrawal reference if delayed.
Understanding withdrawal timelines prevents frustration. Most delays are caused by incomplete KYC or active bonus wagering requirements rather than casino issues.