Electronic Performance Support System
<tool> (EPSS) A system that provides electronic task guidance and support to the user at the moment of need.
EPSS can provide application help, reference information, guided instructions and/or tutorials, subject matter expert advice and hints on how to perform a task more efficiently.
An EPSS can combine various technologies to present the desired information.
The information can be in the form of text, graphical displays, sound, and video presentations.
["Electronic Performance Support Systems: How and Why to Remake the Workplace Through the Strategic Application of Technology", Gloria Gerry, Weingarten Press].
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